Managing a team of field forces is a tough job. The reason is the geographical gap, which may cause fragmented communication, a lack of control over the field operation, and decrease in the visibility of activities. All this has a negative impact on the business operations and profits. The solution to this is the best field force management software.
With its solutions, the field force management system allows businesses to manage and optimise their field workforce effortlessly. But the key to success lies in choosing the best software. Read this article to know what to look for in the best field force management app.
What is Field Force Management Software?
A field force management app is a tool designed to manage field staff and their jobs. It involves managing field employees and their tasks and monitoring their whereabouts and activities. The platform aims to help businesses optimise their field operations, lowering costs and increasing efficiency.
The software lets you keep tabs on the employees’ daily progress in real-time and ensures they meet up with the clients and customers on time. Using the software benefits the companies as their employees can be productive and have higher chances of winning customer satisfaction.
How to Choose the Best Field Force Management Software?
When looking for software to invest in, it is best to go with the one that is one shop all and fits the company's requirements. Here are some things to keep a look out for when searching for that perfect platform.
Identifying Business Requirements
Every industry and every business has a different reason and requirement for investing in software. And only the best ones cater to all the companies' needs. For example:
Sales and Marketing: A salesman tracking software should offer a fool proof attendance management system. Task management software and digital documentation make their job easy.
Operations: For a team of field operation executives, assigning meetings and gaining proof of attendance is vital. The requirement for insightful reports for tracking progress and productivity in real-time is a must.
Field Research: A software that efficiently tracks field employees and records their whereabouts and research is a must. You can also collect all the research data digitally.
Ensuring that All Necessary Features are There
Before making the investment, it is necessary to ensure that all the essential features for live location tracking software for field executives are included.
Employee Tracking: Live location tracking systems are crucial for keeping tabs on your field executives’ location and activities. Real-time employee tracking also plays a role in attendance management. Task tracking and helping in maintaining the productivity of the employees.
Task Management: Assigning, managing and tracking tasks should be easy- be it individually or in bulk. The task management tool should offer flexibility for both managers and employees in case of task creation and completion.
Attendance Management: It is essential for an attendance management system to be foolproof. Leave management is also essential for easy operations.
Easy Communication: No team can function properly with fragmented communication. Therefore, field force management software improves communication with a built-in chat box.
Performance Report: It is vital to analyse employee performance and productivity. The best software offers automated real time reports containing every essential metric.
Ease of Use
Software offering the most features is useless if it is complicated to use. The workforce management software should be easy to use, have an interactive interface and have the smallest learning curve possible.
Customer Support
While researching for the software, it is vital to check out the customer support the vendors offer. Because glitches are bound to happen, software downtime harms the business. Whatever software you choose, ensure that the software provider provides adequate support and robustness in emergencies.
Timely Updates
Timely updates are the sure-shot way for all components of your team, including the software, to grow and scale. You don't want to be stuck with software that does not upgrade.
Customisation
It is difficult for software to offer all that the companies require. Therefore, the field force management app offers customisation. What it means is that the software allows you to choose and customise features and solutions it offers according to your convenience.
Choose Only the Best!
We understand that choosing the best field force management software is not as easy as it may sound. After all, the entire team’s productivity depends on the software. The bad choice might cause your employees to suffer as well.
TrackoField is the perfect choice when it comes to investing in a workforce management system because it offers all the essential features. Additionally, it is white-label software that allows you to customise the platform without digging a hole in your pocket.
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